How to Setup Feedback Forms?
Your feedback form is the bridge between a customer’s experience and your online reputation.
This guide walks you through setting up your feedback form in Repuva in just a few minutes.
Set up Feedback Form
Go to the Feedback Forms page from the sidebar menu.
“Review Tools > Feedback Forms”- Create a new form and name it according to purpose, e.g., post-purchase feedback.
- Customize the form according to your preference. You can customize form content, style, and logo, and link it with one or more review sites.
- Make sure your review site, i.e., Google, is linked to the feedback form by visiting the Content & Flow tab. It should be checked as shown in the image.
- Save the form.
- Your smart feedback form is ready. You can share it via direct link, QR, embed it, or connect it with review request campaigns.
Tips:
- These smart feedback forms are linked with Review Request emails, sms & WhatsApp messages.
- Multiple review sites can be linked with a feedback form, but we recommend connecting only the Primary one, e.g., Google, to get the benefit of auto-redirect.
